WAIVERS:
Each guest will be required to sign a Release of Liability, Waiver of Claims, Assumption of Risks and Indemnity Agreement prior to start of trip. Click here to view and fill in the online waiver at time of booking. Participants are required to inform Sweet Skills of any allergies, medical conditions or injuries that might affect their riding or health and any medications taken.
BOOKING:
Full payment is due at time of booking. Payments can be made by credit card (with 2.9% fee) or pay etransfer and have no fees to info@sweetskills.ca (please note your name and camp in the comments). US payments must be done by credit card only.
Meeting locations and details will be emailed to participants within 1 week of start of lesson.
Guest Cancellation
Outside of 60 days:
Payments made for any camp cancelled outside of 60 days before the start date of your reservation will be refunded less $75. Or $50 fee to either transfer balance to another camp during the current season or carry over for 12 months. After which time it is non-refundable. Please note any credit card processing fees are non- refundable.
Within 59-30 days:
Payments made for any camp cancelled between 59-30 days before the start date of your reservation will be refunded less $150. Or $75 fee to either transfer balance to another camp during the current season or carry over for 12 months. After which time it is non-refundable. Please note any credit card processing fees are non-refundable.
29-0 days:
Payments made for any camp cancelled within 29 days of the start date of your reservation are non-refundable and no credit is available for future camp.
*Please note any credit card processing fees are non-refundable.
Trip Cancellation Insurance
Our guest cancellation policy is firm and we recommend you purchase a trip interruption/cancellation or check with your credit card. Travel insurance can be purchased through World Nomads (if travelling outside of your own province or internationally), or your travel agent. Ensure your travel insurance covers you and your equipment and that your current health insurance covers the unforeseen like medical flights and emergency rescue.
Sweet Skills Cancellation
Sweet Skills reserves the right to cancel or adjust a reservation at any time due to minimum participation requirements not being met, or any other circumstance that arises. Should Sweet Skills need to cancel or reschedule your reservation you will be offered 100% credit to reschedule for another date, or option of a full refund.
Cancellations due to a 3rd Party/Unforeseen Circumstances:
Should your booking need to be cancelled due to extenuating circumstances beyond our control, including (but not limited to): border closures, cancellations of any sort from Lodges or other 3rd party operators, government-initiated shutdowns due to a pandemic or wildfire, extreme weather which is deemed by Sweet Skills to be a safety issue. Sweet Skills may offer you a 100% credit to reschedule for another date, or give you the option of a full refund minus 10% of the deposit paid.
Should any necessary changes affect your pre and/or post-tour travel plans, Sweet Skills will not be responsible for additional expenses incurred by guests (non-refundable airline tickets, rental cars, hotel reservations, etc.) Again, we recommend you have purchased your own trip insurance policy.
ITINERARY CHANGES & Weather:
Every attempt will be made to adhere to our scheduled itinerary, we do not plan to make changes ahead of time. However, participants acknowledge and willingly accept the possibility of unexpected changes to our route, timings and itinerary. Safety issues, weather and/or any extenuating circumstances beyond our control may contribute to this possibility. Should these changes affect your pre and/or post-tour travel plans, Sweet Skills will not be responsible for additional expenses incurred by guests (non-refundable airline tickets, rental cars, hotel reservations, etc.). No refunds will be given for itinerary changes. We ride rain or shine! Riding in the mountains means we can encounter variable weather at any time and participants must be prepared for this. Weather can also change very last minute, therefore we do not cancel trips with forecasted rain or smoke unless our accommodation and transportation partners are shut down.
